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BCI Internal → Employee Retention

What is Discretionary Effort? (BCI704)

This course describes discretionary effort and how it positively impacts the performance, motivation, and engagement of employees. Leaders are encouraged to promote discretionary effort strategies such as training and promotion opportunities, using consistency, recognition and positive reinforcement, and ensuring that employees have the necessary resources to do more.
  • What is Discretionary Effort?
  • Module Assessment
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: 1 year